500+ Happy Customers

About us

Quality is not just a word,
it's our true identity...

Shivam General Trading LLC is established in UAE, owned and run under sole proprietorship of Shivam Gupta. SGT is dealing with import, export and distribution of Indian Basmati and Non- Basmati Rice. We have a vision to become one of the primary suppliers of Rice in UAE. We are committed to provide a wide range of premium quality rice to businesses engaged in HoReCa (Hotels, Restaurants and Catering) sector, Retailers, Hypermarkets and Super Markets as well as Cash & Carry.

We have our strong and well established direct production source in Punjab, India. We provide one stop solution for buyers around the world for all rice requirements. We are an organization that operates at highest standards of quality, purity and operational skills. Our company is accredited by ISO22000:2005 and certified HACCP.

Vision and core values

Shivam General Trading LLC has visualized itself as being one of the primary suppliers of Basmasti Rice throughout the Middle Eastern market. SGT aims to provide its customers with superior quality products through effective business practices such as continuous improvements to products and services.

quality

COMMITMENT AND QUALITY

We commit ourselves to providing impeccable quality at very stage, that is, from production to delivery. We have our inspection team that checks the quality at 3 stages, that is, at the factory, at the warehouse and prior to customer delivery to help us maintain our supreme quality.

integrity

INTEGRITY

We take full accountability for our actions. We believe in honoring our contracts and obligations irrespective of the outcome. We promote ethical behavior through transparency and lawful operations.

responsibility

RESPONSIBILITY

We recognize the value of our Customers, Suppliers, Business Partners and fellow Team Members. We are accountable to each other and accept appropriate rewards and consequences. We foster an environment of equal opportunities that allows for both personal and professional development.

improvement

CONTINUOUS IMPROVEMENT

We embrace a culture of continuous improvement by seeking feedback, working closely with our Customers and encouraging our employees to take initiatives to bring about effective changes to better our operations. We ensure inconsistencies are prioritized and adjusted at the earliest.